Sales Associate - The Ups Store Job at Wexford #1050, Pittsburgh, PA

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  • Wexford #1050
  • Pittsburgh, PA

Job Description

Job Title: Full-Time Center Associate

Location: North Hills, PA

Reports To : Store Manager / Franchise Owner

JOB SUMMARY

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for shipment, printing, mailbox services, notary services, and other business-related tasks. The Center Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous customer service and retail sales experience, strong computer and internet skills, a high school diploma or equivalent, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time while working with a team in a fast-paced environment.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and

leadership

  • Takes ownership of the customer's needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent preferred
  • Customer service and retail experience is a plus
  • Excellent verbal, written communication and phone skills
  • Strong computer and typing skills; experience in Microsoft Office and Adobe Suites is a plus
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds and stand for extended periods
  • Availability to work flexible hours, including weekends (35-40 hours per week)
  • Notary Public Commission (or willingness to obtain) is a plus

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Job Tags

Full time, Work at office, Flexible hours,

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