About Energy CX:
Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.
Compensation
The expected salary range above may vary based on qualifications and experience.
We're looking for a Product Manager to own and optimize our internal business systems during a critical high-growth phase. You'll be the bridge between our business teams and technology by documenting processes, gathering requirements from across the organization, and driving the roadmap for our CRM, business intelligence tools, and enterprise applications.
This role is essential to ensuring our internal systems scale efficiently while staying aligned with our customer-facing product initiatives. As we scale, the systems you build and optimize will have direct impact on the entire organization and enable us to move faster and work smarter.
What You'll Do
● Own the internal product roadmap for business systems including CRMs and enterprise apps—balancing immediate needs with long-term scalability
● Partner with department leaders across Accounting, Customer Success, Customer Support, Marketing, Operations, and Sales to identify pain points, gather requirements, and prioritize system improvements
● Document current processes and systems to create a single source of truth that enables efficient scaling and knowledge transfer
● Write detailed product requirements and work closely with our engineering team to deliver features that drive measurable productivity gains
● Ensure seamless integration across our tech stack by eliminating data silos, reducing manual workarounds, and optimizing cross-system workflows
● Drive adoption and change management by validating that solutions meet business needs and deliver expected outcomes without causing disruptions
● Maintain strategic alignment between internal systems capabilities and external product roadmap to prevent bottlenecks
What We're Looking For
● 5+ years of product management experience, with at least 2 years focused on internal tools and business systems
● Strong technical acumen—you understand system architectures, APIs, SQL, and integration patterns. Bonus: you have hands-on technical experience
● Excellent stakeholder management—you excel at setting clear expectations and deadlines, understand how to prioritize quick wins while building for scale, communicate effectively and proactively, and keep everyone at the org aligned
● Experience with CRM platforms (Salesforce & Hubspot preferred) and enterprise systems
● Data-driven mindset—you define success metrics and use data to prioritize and validate decisions
● Self-starter mentality—you thrive in fast-paced, high-growth environments where you need to figure things out independently
ECX Benefits
PTO
Insurance
401(K)
Additional
Energy CX Company Culture
Our culture is not for everyone. It is designed for people who want to grow fast, take ownership and raise the bar every day.
At Energy CX, we don’t just work—we challenge each other to solve hard problems, innovate boldly and keep improving. We believe in personal growth, extreme accountability and building a team of exceptional people who push one another to be better.
We live by The Four Forces of Innovation — the levers that power innovation at scale:
Higher Standards - Raise the Bar Excellence isn’t reserved for launches or headlines. It’s how we communicate, plan, and follow through.
We value ownership, prioritization, focus, discipline, effective communication, action, efficiency, resourcefulness and maximizing value.
Innovate It - Think Differently Innovation isn’t about flashy ideas, it’s about taking on new challenges and outgrowing what no longer serves. At Energy CX, we are experimenting constantly and building what the customer actually needs—especially when it breaks what came before.
We value curiosity, experimentation, collaboration, bold thinking, long-term vision, customer centricity and simplicity.
Continuous Growth - Better Every Day
Growth is not perfection – it's our commitment to get better every single day. No matter how successful we become, we stay open, driven and aware that mastery is a process. We improve with feedback and through failures.
We value grit, transparency, resilience, fulfillment, constant learning, and being one team.
Do Good - Leave It Better Doing good is about serving others and creating lasting impact. The good we do doesn't usually return to us directly – and that's the point. We believe that every system we strengthen, every teammate we invest in and every customer we guide creates an impact we may never see. But we do it anyway because our work extends far beyond today.
We value humility, community, kindness and leaving every person and project better than we found them.
Our culture rewards personal growth and performance. If you want comfort, predictability or an easy path, this isn’t the place for you. If you want to push boundaries, grow faster than you thought possible and help reinvent how the world buys energy, you’ll thrive here.
We are seeking exceptional individuals to join us.
Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.
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