Finance Manager - Controls & Compliance - Microsoft Microsoft Services Finance Organization is seeking an experienced, highly motivated professional to join the Controls and Compliance team for the Services and CSS (Customer Support Services) segments. These global organizations focus on digital transformation, providing top-tier consultancy, premier, and customer product support services. You will collaborate closely with senior leaders across Business, Finance, Operations, Internal Audit, and CELA teams to oversee and support the implementation and maintenance of a world-class controls, compliance, and policy framework for the Services and CSS Business. The ideal candidate will have experience influencing policy setting and enforcement, building strong relationships with business leaders and cross-functional partners, and identifying high-risk areas to develop robust governance structures, including monitoring, detective, and preventative controls. This role will serve as the primary compliance lead for specific Controls and Compliance programs within Services and CSS, focusing on continuous improvement and operational effectiveness. Key programs include but are not limited to SCE/SCA, CHI (Compliance Health Index), exception workflows, ESAP violations, Time Keeping, Work without Contract Enforcement, ECIF, CSS Supplier spend tracking, Side Agreement policy review, and upcoming projects like the Compliance Analytics Program and the Risk Scoring Engine. Responsibilities include designing, implementing, testing, and confirming the operating effectiveness of these controls. This dynamic, hands-on role involves: Managing compliance controls and risks through program execution, testing, reporting, monitoring, and training. Raising awareness and accountability for compliance within Services via training and communication. Advising on revenue recognition to optimize deal structures and ensure proper accounting treatment. Collaborating with BEO, corporate accounting, sales, contracting, operations, and CELA to address contractual questions. Monitoring program execution and compliance assessments. Enforcing Microsoft policies relevant to Services and CSS. Tracking the CHI to monitor progress and improvements. Responding to transactional queries related to policy violations, system access, and other stakeholder requests. Serving as the primary contact for domain-specific controls, escalations, resolution, and remediation. Responsibilities Designing and implementing risk assessments and internal controls. Having prior internal or external audit experience at a staff level or higher. Experience in revenue accounting and assurance. Analyzing and improving internal controls. Developing audit test plans and working with virtual teams in a matrix environment. Using compliance measurement systems and scorecards to report results. Working effectively under tight deadlines and managing ambiguity. Communicating clearly in writing and verbally. Qualifications Bachelors degree in economics, business, accounting, finance, or related field. At least 6 years of professional experience in roles such as public accounting, internal audit, risk assessment, controls, or compliance. Experience leading large projects or process improvements impacting entire organizations. CPA or equivalent preferred. Experience in risk assessment and internal audit is advantageous. Experience in a large multinational environment is preferred. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, gender, disability, or other protected characteristics. For accommodations during the application process, please submit a request via the Accommodation request form. Benefits may vary by country and employment type. #J-18808-Ljbffr Stripe
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