Field Service Engineer Job at Aegis Worldwide, Dayton, OH

dEQ5TkhBZ3NoMHBhc1U0Ylh1Tzg4aU04RVE9PQ==
  • Aegis Worldwide
  • Dayton, OH

Job Description

Job Description

Job Description

Position Overview
We are seeking an experienced Senior Service Technician to support customers with the installation, troubleshooting, repair, and maintenance of advanced CNC machinery and automation systems. This field-based role includes mentoring junior technicians and ensuring exceptional service delivery.

The ideal candidate has strong electrical and mechanical aptitude, deep CNC knowledge, and enjoys solving complex technical challenges. This role involves regular travel to customer sites and demands a commitment to quality, safety, and customer satisfaction.

What We Offer

  • Long-term company stability and ongoing growth opportunities
  • Competitive compensation
  • Comprehensive benefits package:
    • Medical insurance
    • 401(k) plan
    • Paid vacation and holidays
    • Sick leave
    • Tuition assistance

Key Responsibilities

Troubleshooting & Repair

  • Diagnose and repair mechanical, electrical, pneumatic, hydraulic, and software issues on CNC equipment.

Installation & Commissioning

  • Lead machine installation efforts, including leveling, alignment, calibration, and functional testing at customer sites.

Preventive Maintenance

  • Implement and perform scheduled maintenance programs to ensure optimal machine performance and reliability.

Mentorship & Knowledge Sharing

  • Support and train junior technicians by sharing best practices and providing on-the-job guidance.

Customer Interaction

  • Collaborate directly with customers to provide technical solutions, operational guidance, and performance improvement recommendations.

CNC Controls Support

  • Configure and troubleshoot major CNC control systems, including Fanuc, Siemens, and others. Perform necessary software or firmware updates.

Service Documentation

  • Maintain clear service records, issue reports, and communicate findings to technical and engineering teams for continuous improvement.

Emergency Service

  • Respond to urgent service calls quickly to minimize machine downtime and production interruptions.

Safety & Compliance

  • Follow all relevant safety procedures, industry regulations, and site-specific guidelines.

Qualifications

  • Deep understanding of CNC systems, electrical schematics, and mechanical components
  • Experience with control systems such as Fanuc, Siemens, and others commonly used in manufacturing
  • Knowledge of PLCs, servo motors, drives, and automation hardware
  • Proficient in diagnostic tools such as laser calibration and ball bar testing
  • Strong communication and documentation skills
  • Ability to lead field projects and mentor less experienced technicians

Education & Experience

  • Associate’s or Bachelor’s degree in a technical field (Mechanical, Electrical, or Industrial Engineering) or equivalent work experience
  • 8+ years of hands-on experience servicing CNC equipment
  • Strong background in interpreting schematics and machine documentation
  • Experience training operators or maintenance teams is a plus

Travel & Physical Requirements

  • Willing to travel up to 50% of the time, including overnight trips as needed
  • Must have a valid driver’s license and clean driving record
  • Ability to lift up to 50 lbs and perform tasks such as bending, crawling, and climbing ladders (up to 8 feet)
  • Capable of driving to and working at customer sites daily

Job Tags

Work experience placement, Night shift,

Similar Jobs

NYU Langone Florida

Offshore Operational Specialist (Medical Billing, Accounts Receivable) - Boynton Beach, Florida Job at NYU Langone Florida

 ...Summary: We have an exciting opportunity to join our team as an Offshore Operational Specialist at our Central Billing Office based in...  ...setting with prior experience in healthcare finance, operations, medical reimbursement, and managed care contracts preferred. Knowledge... 

Holiday Inn Express JC

Night Auditor Job at Holiday Inn Express JC

 ...Job Description Job Description Night Auditor Our hotels never sleep. So, were looking for a Night...  ...of tomorrow during our late-night shifts. A little taste of your day-to-day...  ...pleasant interactions with guests and housekeeping staff Customer service experience... 

Astec Industries

Technical Writer Job at Astec Industries

 ...customers all over the world. ABOUT THE POSITION The Technical Writer, for our Peterson Pacific Corp line of products, researches,...  ...content for needed updates or additional development. May assist in design and layout work. To be successful in this role, your... 

ALDI

Part-Time Store Associate/Cashier/Stocker (New Store) Job at ALDI

 ...purchases, performs general cleaning duties, stocks shelves and merchandise display neatly- Provides exceptional customer service, assisting customers with their shopping experience- Provides feedback to management on all products, inventory losses, scanning errors, and... 

RITE VALUE PHARMACY LLC

Pharmacy Clerk/Technician Job at RITE VALUE PHARMACY LLC

 ...Job Description The primary responsibility as a pharmacy clerk or technician at Rite Value Pharmacy is to provide quality care and service...  ...COMPETENCIES Analytical Uses intuition and experience to complement data. Problem Solving Identifies and...