Job Description

Job Description

Job Description

the power of immigrant and working-class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road New York operates community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; Brentwood, Long Island and White Plains, Westchester County. With a membership of 28,000, MRNY tackles the critical issues facing our communities, including workplace justice, tenants’ rights, immigrant rights and civil rights, TGNCIQ justice, public education, health care access, and immigration reform. (TGNCIQ = transgender, gender non-conforming, intersex and queer). MRNY is a newly unionized workplace.

MRNY is a multi-service organization. Our member-led organizing committees -- which work on the issues named above -- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. We also provide an array of high-quality bilingual services: We offer English for Speakers of Other Languages (ESOL), citizenship preparation, and in-school and after-school youth programs. We have a robust legal program that offers direct representation across a spectrum of practice areas, including employment law, immigration law, housing and benefits, and TGNCIQ civil rights; we also take on impact litigation as a strategy for achieving broad change. Our health program offers facilitated enrollment into health insurance programs and SNAP benefits, a community health worker home visit program, nutrition education and emergency food pantries, health care navigation, and more."

THE DEPARTMENT: MRNY’s health department promotes the health and well-being of our community members. They advocate for improved access to healthcare for immigrants and provide health services to community members. The health department combines one-on-one assistance, helping individuals and families navigate the health system and apply for health insurance; operates two food pantries, and creates a safe space where TGNCIQ community members can obtain necessary health information. MRNY’s health department also runs a promotora program, training community members to do outreach and screening for food stamps (SNAP) and health insurance benefits, and refers eligible families to apply. The health department also runs a community health worker (CHW) training program and has several projects where CHWs do home visits with families who have asthma or other chronic illnesses. The health team also leads campaigns at the city and state levels to increase access to care and coverage for immigrants in New York.

Current Opening:

The Community Health Worker (CHW) is a bargaining unit position based in Queens and works 40 hours weekly. They conduct in- person/telephonic/virtual home visits throughout NYC to improve the overall health of the patients with chronic conditions and aim to reduce the number of disease-related hospital visits. The Community Health Worker will work in collaboration with New York Presbyterian (NYP) clinics, doctors’ practices, and other organizations to conduct outreach to potential program participants and accept referrals. Additionally, they will hold weekly practice sessions at NYP for warm handoffs. The CHW maintains thorough case records of services provided, advice, and referrals, and enters the cases into the appropriate databases. The CHW connects clients and community members to all MRNY services, events, and campaigns.

Key Responsibilities but not limited to:

• Conduct outreach to potential program participants .
• Enroll new patients into the Home Visiting intervention program, as required.
• Hold weekly practice sessions at the NYP clinic to meet with potential program participants.
• Contact all active participants enrolled at least once every two weeks for a general wellness check-in and to inquire about their well-being and immediate needs.
• Provide ongoing health education, support, and reinforcement, assist in scheduling appointments, and follow up with service providers to support the participant’s needs (prescriptions, appointments, etc.). Assist participants to continue to take their medications as directed and to contact their Primary Care Provider (PCP) regarding any problems (medications, symptoms, illness, needing refills, etc.)
• Provide participants with referrals for social and health services as necessary. Identify resources or services appropriate for participants’ needs.
• Complete all required case documentation, which includes (but are not limited to): Assessments, follow up notes, and productivity sheets. Enter all patient information in a timely fashion into several different databases, including uploading consent documents.
• Accompany other CHWs with their scheduled in person home visits, as required.
• Participate in meetings and trainings with the New York Presbyterian Hospital staff.
• Write 1 anecdote per case related to clients’ progress and submit to the NYP Supervisor and the MRNY supervisor
• Facilitate health workshops for students in MRNY’s CHW training and at other community wide events.
• Support MRNY’s CHW training program by participating in a CHW panel, and helping with practice interview skills for CHW students.
• Attend scheduled mandatory staff and department meetings and trainings at Make the Road New York.
• Work with other MRNY staff to envision and implement ways to support and mobilize MRNY members around health policy campaigns and org-wide issues.
• Support Health organizing campaigns by recruiting members, attending organizing events, etc.
• Assist the health team with additional projects on an as-needed basis.
• Work with the MRNY health team to identify health issues of concern and develop a strategy/carry out initiatives to solve systemic problems in the health system.

Requirements:

• Eligible to work in the US
• Fully Bilingual (Spanish/English) MANDATORY; Spoken and Written
• Community Health Worker Certification required
• HS Diploma from the US or another country
• Flexible work schedule, some evenings or weekends required
• Knowledge of Microsoft Office & Google Suite
• Interpersonal and organizational skills of the highest caliber
• Relentless drive, tenacity and a willingness to do what it takes to advance our mission and values
• Critical thinking and problem solving skills
• Ability to work effectively in a fast-paced, high-energy environment with strong personalities, peers, public officials, and allies
• High level of accountability and initiative; needs to be a self-starter and eager to do team work to support the organization as a whole
• Prior experience working with community based organizations is preferred

Job Competencies:

• Self-starter with strong organizational skills and strong attention to detail
• Be highly professional and team-oriented with a passion for excellence and eagerness to help the department meet our goals.
• Ability to multitask, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast-paced environment.
• Ability to work under pressure is required.
• Strong verbal and written communication skills High level of accountability and initiative; needs to be a self-starter and eager to work in a team to support the organization as a whole Project/Task and Goals Focus
• Attention to Detail
• Empathetic Outlook

Salary and Benefits:

MRNY offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $58,200 to $60,300.

How to Apply:

Please attach cover letter/resume and submit all documents to the Make the Road New York career center.

Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply

Job Tags

Work at office, Immediate start, Flexible hours, Weekend work, Afternoon shift,

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