Biometric (Fingerprinting) Technician - On Call Join to apply for the Biometric (Fingerprinting) Technician - On Call role at Amentum . This position supports the United States Citizenship & Immigration Services (USCIS) in administering the nation’s lawful immigration system. Hourly rate: $18.16 (set by SCA) This position is regulated by the Department of Labor (DOL) as a Service Contract Act (SCA) contract, which governs pay, benefits, and leave entitlements. Job Description As a Biometric Technician (BT), you will support USCIS Application Support Center (ASC) operations in Grand Rapids, MI. Amentum provides all necessary training. This is an on-call (casual) position, requiring availability Monday through Friday, 7:45 am to 4:15 pm, for substitute coverage. Hours are not guaranteed, and employees are on an "as needed" basis, suitable for those seeking supplemental income and flexibility. Primary Responsibilities Complete biometric registration for applicants seeking legal immigration. Ensure all entrants are approved applicants or visitors, managing crowd control and enforcing policies. Provide front-line customer service, representing Amentum and USCIS. Responsibilities Highlights Provide high-quality customer service with a friendly demeanor, respecting applicants and safeguarding PII. Perform biometric processing, including capturing fingerprints, photos, and signatures within established times. Screen applicants for valid appointment notices and IDs. Use crowd control barriers for organized entry. Inspect applicants and belongings; ask health-related questions during health crises. Conduct facility checks and report concerns. Assist law enforcement or emergency responders when needed. Manage administrative tasks such as tracking processing times, maintaining logs, and completing paperwork. Required Qualifications Ability to obtain and maintain facility credentials (US Citizenship required). High School Diploma or equivalent. Fluent in English (speaking and writing). Ability to stand for long periods, hold and grasp hands for fingerprinting. Ability to work in a fast-paced environment with the public. Basic computer skills and typing ability. Complete biometrics training and certification within 60 days. Desired Skills Foreign language skills. H&W benefits are provided, with any remaining funds cashed out periodically. Amentum is an Equal Opportunity Employer, committed to diversity and inclusion, and provides equal employment opportunities regardless of race, sex, age, religion, veteran status, disability, or other protected categories. Additional Details Seniority level: Entry level Employment type: Part-time Job function: Other Industry: Defense and Space Manufacturing #J-18808-Ljbffr Amentum
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